We are very passionate about delivering outstanding customer service: we want you to love your new luxury purchase.
If you are not satisfied with your purchase from ShopWorn,you can return it within 14 business days for a full refund to your original form of payment, subject to the following conditions:
If your reason for return is due to manufacturing defect or damage incurred during shipment, you may be eligible for repair or replacement covered by the ShopWorn warranty or original manufacturer warranty: please see our Warranty Information page for more information.
Please do not attempt repairs yourself, or allow a third party to attempt repairs without explicit written consent and authorization from ShopWorn, otherwise your warranty will be automatically invalidated; in this event, repair of any damage becomes the responsibility of the purchaser.
Thank you for shopping with ShopWorn.